Shipping policy

Shipping Policy – Roxy Store

a. Processing Time

Once you place your order, please allow 1–3 business days for us to carefully process it.
Orders placed on Friday evenings or during the weekend may take a little longer, as processing resumes on the next business day.

b. Delivery Time

After your order has been processed and shipped, the average delivery time is 5–12 business days.

In some cases, delivery may take up to 30 days after purchase, depending on factors such as:

  • High order volumes

  • Global shipping delays

  • Holidays or peak seasons

We truly appreciate your patience and will always do our best to send out your order as quickly as possible. 📦

c. How We Ship Orders

To help keep our product prices competitive, we ship orders in grouped batches once a minimum order volume is reached.

This approach helps us:

  • Lower logistics costs

  • Offer better pricing to our customers

  • Support more sustainable shipping practices 🌱

d. Same-Day Shipping Requests

If you would like your order to be shipped the same day, feel free to contact us at:

contact.support@roxysstore.com

Our support team will be happy to assist you and find the best possible solution for your request.